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full time Service Desk Agent (for Business Automation Department)

at A Multinational Group in Telecommunications’ Industry περιοχή Athens, Greece

Περιγραφή:

On behalf of our client,
A Multinational Group in Telecommunications’ Industry

We’re looking for a
Service Desk Agent (for Business Automation Department)

Employment place: Athens, Greece
Employment type: Fixed Term



Απαιτούμενα προσόντα:

• IT Bachelor’s degree (AEI & ATEI)
• 2 – 3 years’ work experience in Business Automation
• Prior experience supporting customers in use of application software.
• Demonstrated ability to learn customer support processes and techniques.
• Proficiency in using support software tools.
• Strong understanding of Microsoft Active Directory & User Management & Desktop Support
• Experience in call center tracking tools
• Strong analytical and problem-solving skills
• Customer service orientation
• English : Proficiency Level



Πρόσθετα προσόντα:

• Recent certifications from Microsoft, Citrix
• Experience in Citrix Xenapp and 6.5/7.5 and Xendesktop 5.6/7.1 and Citrix Provisioning and Master Creation Services.
• Creating, managing, and deploying Active Directory Group Policy Objects (GPOs) and associated custom GPO templates for the virtual environment



Η εταιρία παρέχει:



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καταχωρήθηκε στις 29-07-2014
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